Answers about donating, volunteering, tax receipts, and how Hopewell keeps your giving safe and transparent.
Donations
Every campaign on Hopewell is run through a verified NGO partner that reports disbursements weekly. You can track your specific donation's progress from your donor dashboard, and every campaign page shows real-time raised vs. goal totals.
Yes. During checkout, select "Monthly" instead of "One-time" and your card will be charged automatically each month. You can pause, change the amount, or cancel anytime from your donor account.
We accept all major credit and debit cards, PayPal, Google Pay, and Apple Pay. All transactions are processed through PCI-DSS-compliant, encrypted payment gateways.
No minimum — every contribution helps, no matter the size. Some campaigns suggest preset amounts, but you're always free to enter a custom figure.
Absolutely. During checkout you can dedicate your gift to someone and optionally send them (or their family) a notification card via email.
Volunteering
Head to our Volunteers section and submit the interest form. Our team reviews applications weekly and will reach out with next steps, including any required orientation or background screening.
Yes — roles like translation, grant writing, social media support, and virtual tutoring are available remotely. Field-based roles (medical outreach, logistics) require on-site presence.
Most roles ask for at least 3 months of consistent involvement so training investments pay off, though one-off event volunteering is available seasonally.
Tax & Receipts
Hopewell is a registered 501(c)(3) nonprofit, so donations are generally tax-deductible to the extent allowed by law. Please consult a tax professional for guidance specific to your situation.
An electronic receipt is emailed to you immediately after your donation is processed. For recurring gifts, you'll also receive an annual summary each January.
Yes, log into your donor account and visit "Donation History" to re-download any past receipt, or contact our support team and we'll resend it.
Account & Security
Yes. We never store full card numbers on our servers — all payments are handled by PCI-DSS-compliant processors with bank-grade encryption in transit and at rest.
Log into your donor account, go to "Recurring Donations," and adjust the amount, frequency, or cancel entirely — changes take effect on your next billing cycle.
Contact us at hello@hopewell.org with your request. We'll process deletion in line with our Privacy Policy, subject to any records we're legally required to retain for tax purposes.
General
Hopewell partners with local, verified NGOs across 40 countries, covering nutrition, clean water, education, healthcare, and emergency relief programs.
84% of every dollar goes directly to program services, 9% to fundraising, and 7% to administration — see our Financial Reports page for the full audited breakdown.
Reach our support team anytime at hello@hopewell.org or +1 (555) 204-8890, or use the contact form on our homepage — we typically respond within one business day.
No matching questions
Try a different search term, or browse all categories above.
Still have questions?
Our donor support team is real, human, and one message away.